The E-911 director says the upgrades will now allow dispatchers to see a location and phone number whenever a person calls from a cell phone.
A $1.50 surcharge tacked on to users cell phone bills will help fund the service.
Chief Ann Powell says, "I think we can better serve the general public as a result of having this service. Right now when someone calls in on a wireless call and if that person is in a position where they can't speak we don't know who that person is or where they're located."
The 9-1-1 director says the service should be fully implemented by the middle of next year and will help speed up the response time of fire, EMS and law enforcement.