The Smith family traveled to Washington Tuesday, seeking justice for their son and brother George, a victim they believe of foul play.
"My brother is not a mere insurance liability. He was very loved as I mentioned, and it's not a matter of dollars and cents. It's a matter of protecting us citizens aboard cruise ships," says his sister, Bree.
George Smith is one of about a dozen cruise ship passengers to have disappeared in the last two years and many other victims' families also gathered on Capitol Hill seeking tighter federal regulations to ensure passenger safety.
Chris says, "Passengers cannot assume the protection of U.S. laws and law enforcement will be available in time if at all."
George's family agrees. He and his bride Jennifer were honeymooning aboard a Royal Caribbean ship last July. On one night of partying there were reports of loud voices in the couple's cabin. In the morning, George was gone. Blood was found on an awning below the couple's balcony. The cruise line testified that Smith's disappearance was handled correctly.
"We continue to cooperate fully with the FBI in the hope that the agency will be able to provide solid answers and some measure of closure for the smith family."
But George's parents want more answers.
"We just want to know where he is. What happened to him? We want closure."
Royal Caribbean's representative also apologized to the Smith family during the hearings, but despite that and its claims that it acted responsibly in George's disappearance, the Smiths are planning to sue.