Debit Card Glitch

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Nearly two months after Hurricane Wilma slammed into Florida, some families are still waiting for emergency food money from the state.

The storm victims were supposed to have received debit cards to use for groceries through the Department of Children and Families’ food stamps program, but a glitch of some kind is holding up the disaster aid to hundreds of families.

DCF says it’s trying to make things right.

Tim Bottcher says, “We realize that particularly at this time of year, when we’re in the holiday season, Christmas is fast approaching, how important it is to get these benefits to people who desperately need them, to hurricane victims, and we are currently working with our partner, JP Morgan, to resolve these problems and get those benefits out there.”

Banking giant JP Morgan Chase has the contract with the state to issue the food stamp debit cards, but spokeswoman Judy Miller said the company has no comment on the missing cards and referred all questions back to DCF.