Thousands of families paid health insurance premiums for their children, but got no coverage.

Computer glitches wrongfully dropped as many as 25,000 families from the Florida Kid Care program.

Child advocates fear those families won’t get the medical attention they need.

“We can only hope that it hasn’t caused major, major stress to families,” says advocate Karen Woodall

In May, the state hired a new administrator to take over the program and changed the Kid Care computer system.

With a new chairwoman in place the Florida Healthy Kids Board is trying fix the problem.

"It is unacceptable for any children to be falling out of this program.
Our mission is to reach more children. The corporation is going to do whatever it takes to make sure children stay in the program and get the health insurance that they need,” says Loranne Ausley.

The problem got so bad that the board issued a moratorium to keep more kids from being dropped. Reimbursements are available for families who were mistakenly axed from the program.

The Florida Healthy Kids Board will send letters to the families who were wrongfully dropped from the program, telling them how to
re-enroll.