TMH Strategic Plan

For the first time in more than 20 years Tallahassee Memorial Hospital is launching a comprehensive strategic plan. The goal is to be recognized as a world-class health system. Here's more on what that would mean for patients.

It has been more than two decades since Tallahassee Memorial Hospital has developed a formal strategic plan, but now after hiring a Chicago consulting firm, surveying 160 Big Bend residents and meeting with hospital staff, TMH officials say they're ready to make some big changes.

Mark O'Bryant says, “We have six major goals and people throughout the community making sure we accomplish these goals.”

The five-year plan involves TMH measuring itself up against the best hospitals in the nation in areas such as improving accessibility, physician satisfaction and patient outcomes.

Cardiologist Wayne Batchelor says already staff in the ER have made dramatic improvements decreasing patient wait times from 40 minutes to five or 10.

Dr. Wayne Batchelor says, “What we've been able to do is rapidly reduce the time to do a diagnosis, sometimes means the difference between life and death.”

In the community survey, respondents say they would like to see more accessibility and more services so they don't have to travel to another city for treatment. TMH administrators say their plan will tackle those issues.