Government at Your Fingertips with New Leon County Mobile App
Tallahassee, Florida- July 30, 2012
You would have to search far and wide if you wanted to find someone who liked seeing potholes on the road.
The potholes can be hazardous for your car's health, but a new smartphone app from Leon County could make it easer to report them and get them fixed.
It's called "Leon County Citizens Connect," and it will allow you to place service requests needed in Leon County right from your smart phone.
"The biggest problem is getting it to the right people when you happen to notice things so if they know how to fix something than they can actually fix it," said Stephen Johnson of Tallahassee.
It starts with the smart phone. Lets say you hit a pothole. You could go to the app. Select "pot hole repair" then you would even have the option of taking a picture of the pothole and sending it to the folks at the county.
"I think it will be very useful for the app to be used, just in case you hit a pot hole because right then you can send it to whoever you have to send it to instead of trying to make a phone call," said Angela Turner who's children go to school in Tallahassee.
The app isn't just for pesky potholes. Leon County residents can use it to report other nuisances around the area.
Folks in Leon County can report abandoned vehicles, junk, litter, animal control, the list goes on. Just go to your smart phones app store and search "Leon County."
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Tallahassee, Florida- July 30, 2012
In an effort to further enhance citizen engagement, County service and responsiveness, Leon County has launched the Citizens Connect Mobile App allowing residents to access County government at their fingertips.
The app is available for download on the iPhone or iPad from the Apple App Store or Google Play for Android devices by searching for “Leon County Mobile.” The Mobile App builds on the success of the Leon County “Citizen’s Connect” online component that can be directly accessed from the County’s redesigned virtual front door at: www.LeonCountyFL.gov .
“Through their Smartphones and mobile devices, citizens can now access County services faster and more conveniently than ever. This technology also provides the County with ‘realtime’ information and requests for services, which will improve our responsiveness to situations as they occur,” said Leon County Administrator Vincent S. Long.
Citizens Connect was launched in September 2011 to support an environment of engaging citizens, which aligns with the Leon County Board of County Commissioners’ strategic priority of sustaining a culture of transparency, accessibility and the highest standards of public service. So far, 642 online requests have been submitted with the most frequent requests in the categories of General Inquiries, Mosquito Control, Animal Issues, Drainage Problems, Litter/Junk and Solid Waste.
“When residents use the new Leon County Mobile App to address needs and concerns, their usage further enhances community engagement and the result is a better community for all of us,” said Director of Management Information Services Pat Curtis. “We are poised to produce additional mobile applications for Leon County in an effort to provide more resources to efficiently access County government.”
After alerting the user not to use Citizens Connect while driving, requests via the mobile app will allow citizens to initiate a new request, enter an address, take a new photo or select one from the app's library, enter a description and enter contact information, if desired. Similar to the online component, the mobile app will generate a tracking number that allows the user to receive updates on the request.
For more information, contact Pat Curtis at (850) 606-5500 / CurtisP@LeonCountyFL.gov or Jon D. Brown, Director of Leon County Community and Media Relations, at (850) 606-5300 / cmr@LeonCountyFL.gov .
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