WASHINGTON (AP) _ Federal regulators have fined Delta Air Lines $115,000 for failing to respond to customer requests for on-time arrival data of flights. The Transportation Department assessed Delta yesterday for violations by Delta Connection carriers, including Comair, Atlantic Southeast Airlines and SkyWest Airlines.
The 20 largest passenger carriers report on-time performance to the government and must provide on-time arrival statistics when requested by passengers. Through September, more than 24 percent of flights have arrived late, the industry's worst on-time performance since comparable data began being collected in 1995.
After receiving information that some carriers were failing to respond to consumer requests for on-time arrival information of flights, the agency started an investigation that involved several hundred test calls to the reporting carriers.
The Transportation Department says its enforcement office is continuing to investigate other carriers after imposing fines for similar violations of $50,000 on Hawaiian Airlines and $30,000 on JetBlue Airways.
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