2-1-1 Family Resource Center Opens

By: Press Release Email
By: Press Release Email


County Holds Ceremony for New Family Resource Center

Leon County, in partnership with 2-1-1 Big Bend, Inc., and Whole Child Leon, held a ribbon-cutting ceremony Tuesday to present the new Family Resource Center, which is located in the Leon County Courthouse. The Family Resource Center features two computer kiosks and a direct telephone line for citizens to access information about area support services.

"We are grateful to our partners, 2-1-1 Big Bend, Inc., and Whole Child Leon, for helping to make this Family Resource Center a reality," said Chairman John E. Dailey. "This center, which is available to all Leon County residents, provides a convenient and comprehensive source for information on area support services that wasn't immediately available before now."

The first of its kind in Leon County, the center will provide greater accessibility and more convenience for families visiting the Courthouse to find information immediately, such as counseling and legal services, support groups, pediatricians and health services, housing assistance, substance abuse services, and information on after-school activities.

2-1-1 Big Bend, a United Way Agency, answers more than 50,000 calls each year through its seven hotline programs. From the kiosk, residents can search for human service programs through its touch-screen database or talk directly to a Helpline 2-1-1 counselor 24 hours a day, 7 days a week.

Through the Whole Child Connection, families can complete a "profile" to receive a custom report of services specific to their needs, and users can connect to more than 2,000 resources by using the online resource guide.

"The Leon County Commission's investment to provide these services confirms their commitment to our community," said 2-1-1 Big Bend President Randy Nicklaus. "Last year we assisted more than 24,000 callers via Helpline 2-1-1 alone, and through this partnership, we hope to double our impact."

People in need of financial assistance, as well as those needing help dealing with emotional distress, can access available services without the hassle of navigating a complicated network of providers.

Whole Child Leon Executive Director Courtney Atkins said family court judges often recommend Whole Child Leon's website to those appearing before them in court, and now there is direct and immediate access through the Family Resource Center.

"Whole Child Leon is thrilled to have a presence in the Courthouse, and we appreciate the County Commissioners for making this happen," said Atkins.

For more information, please contact Leon County Public Information Officer Jon D. Brown at (850) 606-5300.

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