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Biggest Consumer Complaint of 2012

By: Associated Press Email
By: Associated Press Email

Associated Press Release

TALLAHASSEE, Fla. (AP) -- Do Not Call violations top the list of consumer complaints in Florida for the fourth straight year.

The Florida Department of Agriculture and Consumer Services reported Friday that it received 17,337 complaints in the 2012 calendar year from citizens who received unwanted calls despite being on the state's Do Not Call list.

Agriculture Commissioner Adam Putnam said more than 330,000 numbers have been added to Florida's Do Not Call List since it became available at no cost to Floridians as a result of a measure passed during the 2012 legislative session -- increasing subscriptions five-fold. He noted that more than $3.8 million was recovered on behalf of Florida consumers in 2012.

Albeit far below the Do Not Call violations, telemarketing calls finished second on the list with 4,159 complaints.

AP-WF-12-28-12 1632GMT


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