Boil Water Notice for Tallahassee Customers

By: Press Release Email
By: Press Release Email

Precautionary Boil Water Notice for City Water Customers
Customers Affected Along Kay Avenue

Due to a failed water main, a Precautionary Boil Water Notice is being issued by the City of Tallahassee for water customers along Kay Avenue, east of Blair Stone Road. This notice affects approximately 300 City water customers. A nearby water line collapsed, requiring a precautionary Boil Water Notice to be issued. Motorists on Blair Stone Road just north of the intersection of Orange Avenue should prepare for slight delays in the area as repair work is already underway and lane reductions are in effect. The work should be completed by midnight.

Water service will need to be turned off for those customers along Kay Avenue in order for crews to make repairs to the line. As such, the Florida Department of Environmental Protection requires these notices to be issued when any water service outage occurs. As such, the City’s Underground Utilities is notifying all residents in the affected area, asking them to take precautionary steps before preparing food or using water for drinking purposes. Again, this is a precautionary notice, as a mandatory boil water notice would be issued when an imminent threat to public health exists.

To use water for cooking or drinking purposes, Underground Utilities advises residents to:

bring water to a boil;
let it boil for one minute;
let the water cool before using; and
as an alternative, you may use bottled water.

Until further notice, boiled or bottled water should be used for drinking, making ice, brushing teeth, bathing, washing dishes and food preparation. This is especially important for immuno-compromised individuals, infants or the elderly. Boiling kills bacteria and other organisms in the water. Another advisory will be issued when the boil water notice is canceled.

Alternatives to boiling the water include the use of bottled water or other disinfectant chemicals. The tap water may be disinfected using unscented household bleach (4-6% active ingredients) following these directions:

add 8 drops of bleach to each gallon of water;
mix the water; and
allow it to stand for a minimum period of 30 minutes.
Other approved chemical disinfectants are available at stores that sell camping and hiking supplies.

Public drinking water systems are required to maintain a disinfectant residual between 4.0 and 0.2 mg/L to inactivate disease-causing organisms associated with waterborne illnesses. Untreated drinking water is at risk for contamination by disease-causing bacteria and other organisms. Symptoms caused by these organisms may include diarrhea, cramps, nausea, and possibly jaundice, and any associated headache and fatigue. Water containing harmful organisms such as E. Coli bacteria can be considered safe for drinking and cooking after vigorously boiling the water for one minute. The United States Environmental Protection Agency (EPA) has set enforceable drinking water standards for E. Coli to reduce the risk of these adverse health effects. Under this standard all drinking water must be free of these bacteria.

The City’s Underground Utilities apologizes to customers in this area for the inconvenience. Water Quality Laboratory staff will collect samples in the area with results expected by Wednesday morning, March 16.

For more information, please contact the City’s Water Quality Division at 891-1200.

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