Comcast Sued Over Response to Emergency Calls

By: Associated Press
By: Associated Press

Boynton Beach, FL (AP) - The family of an 81-year-old Florida
grandmother has filed a lawsuit against Comcast over its response
to the emergency calls she made before her death.
Sidell Reiner was preparing for Thanksgiving at her Boynton
Beach home when a piece of crystal glassware fell on her foot. She
began bleeding profusely.
The lawsuit claims Reiner dialed "0" and reached a Comcast
operator, who transferred the call to police but could not provide
her address.
It allegedly took 16 minutes to determine her address and for
parademics to arrive.
Records show emergency workers left after finding the home
locked and getting no answer at the door.
Reiner's husband later found her body.
Comcast told the South Florida Sun Sentinel the company does not
comment on pending cases.

(Copyright 2010 by The Associated Press. All Rights Reserved.)

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