Tallahassee Named #1 Public Utility in America

By: City of Tallahassee Release
By: City of Tallahassee Release

Tallahassee, Florida -June 19, 2012-

The City of Tallahassee announced that out of thousands of Utility Systems, they have been named the number one public utility in America.

The American Public Power Association’s “E.F. Scattergood System Achievement Award” was presented to the City of Tallahassee Utilities in Seattle, Washington Tuesday morning. The City also received the “A-P-P-A’s 2012 Energy Innovator Award” for their successful R.E.A.C.H. Program which promotes conservation and cost-savings for customers. This national honor recognizes the City of Tallahassee as a leading authority in innovative practices, their commitment to the environment and their high quality utility services.

"The fact that our citizens get a chance to save energy and of course if they save energy, they are going to save money so that's what this award means. This award recognizes that we're number one and I love being number one in the city of Tallahassee" says Mayor Marks.

The City of Tallahassee has provided electricity for more than 100 years and these 2 prestigious awards represent sustained achievement and customer service.

Tallahassee, Florida - June 19, 2012 -

The City of Tallahassee Utilities was honored in Seattle, WA, today by the American Public Power Association (APPA) for receiving the prestigious 2012 E. F. Scattergood System Achievement Award. This national designation recognizes the top public utility in the country for enhancing the prestige of public power utilities nationwide through sustained achievement, exemplary leadership and customer service excellence.

The City also received APPA's 2012 Energy Innovator Award for its innovative and highly successful Neighborhood REACH program along with active community involvement. This national honor recognizes a utility that has demonstrated advances in the development and application of creative, energy-efficient technologies, customer service enhancements and operational efficiencies.

Out of thousands of utility systems throughout the nation, the City of Tallahassee has become a leading authority on smart grid innovation and adaptive strategies to meet rapidly changing customer needs. "These awards bring national attention to our city again and they show what we've known all along--that Tallahassee is a great place to live and do business," said Mayor John Marks, pointing out the enhanced economic development opportunities that national recognition brings.

The City of Tallahassee provides customers with electric, natural gas, water, sewer, storm water management and solid waste services. The City's electric system alone serves about 113,000 customers within a 221-square-mile service territory. Its gas and water utilities serve approximately 27,000 and 83,000 customers, respectively.

The awards also recognized the effectiveness of the City's Energy Smart Plus (e+) initiatives including Neighborhood REACH, which promotes conservation and cost savings by helping residents become actively engaged in managing their home energy and water use. Using a whole neighborhood, door-to-door approach, REACH teams provide customers with in-home energy assessments, free energy- and water-saving products and services and hands-on education on ways to reduce their home energy costs.

"This is a great honor and reflects our innovative practices, environmental commitment and high-quality utility services, all of which helped Tallahassee be named the #1 Public Utility in America," said City Commissioner Nancy Miller, lead commissioner on the Environmental and Energy Resources target issue committee. Commissioner Miller, Utility Marketing Manager Sandra Manning and Electric Utility General Manager Rob McGarrah are in Seattle to accept the awards.

This award recognizes the City of Tallahassee for being one of the first utilities in the country to have a combined electric, gas and water smart grid system. Tallahassee continues to receive national recognition for its modernized infrastructure and broad, holistic approach to helping customers save energy, water and money.

To commemorate the award, the City will hold a special ceremony at the June 27 regular City Commission meeting as well as a community celebration at Tom Brown Park in September. City utility customers will be sharing their personal e+ success stories at these and other events as well.

While the City has provided electricity to residential and commercial customers for more than 100 years and technology has transformed the industry, the focus has always been on the customer. Innovative programs and community outreach activities have improved efficiency, stimulated the economy and provided new business opportunities.

Most importantly, these efforts have empowered customers with greater flexibility, choices and control in managing their home and commercial energy usage. Through its Energy Smart Plus (e+) initiative, the City offers a wide variety of products, services and interactive tools, including variable pricing plans and mobile applications tailored to each customer's lifestyle.

The City's myriad e+ programs helped garner the Most Livable City in America Award in 2011 from the U.S. Conference of Mayors. The utilities also served as a case study and key contributor to the Executive Office of the President of the United States for the White House Grid Modernization Summit in 2011. For more information about City of Tallahassee Utilities, please visit Talgov.com/YOU.

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