9-1-1 Bill Clears Hurdle

Denise Amber Lee left behind a husband and two young sons when 9-1-1 operators ignored a call from the kidnapped frantic woman herself.

“Please let me go.”

And another call from a suspicious motorist.

“Something’s going on.”

Widower Nathan Lee and his family have spent the last two years working on the legislature to pass mandatory training for 9-1-1 operators in Florida.

“My wife was murdered and a 911 call that could have saved her life was not dispatched properly and that definitely would have saved her life,” Lee said.

Lee got one step closer on Thursday when a Senate committee gave a thumbs-up after tearful testimony.

“911 communicators are the true first-responders to a citizen’s plea for help,” Nathan Lee said. “They cannot be the weakest link.”

The issue of cost continues to come up, but it’s getting less and less traction

Senate Sponsor Nancy Detert says most of the training is already taking place.

“What I’m saying is, the public is already paying for safety, they’re just not getting it,” Detert said.

The pain of for father of two has not gone away, and even if he is successful in Florida, he says he will push for national 9-1-1- training standards.

“A call to 911 that didn’t get dispatched, it’s just really hard to swallow,” Lee said. “Even now that it’s been two years, it’s still really hard to deal with.”

Nathan is continuing to walk the halls of the Capitol. Not taking his current momentum for granted and not resting until the legislation is on the governor’s desk.

The bill still has to go through two more committees in the Senate and two more committees in the House.


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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by juswonderin Location: everywhere on Feb 19, 2010 at 08:34 AM
    Is the dispatcher being charged as with the murder as well?
  • by honeybee Location: Thomasville, GA on Feb 19, 2010 at 06:15 AM
    What if it were your wife or mother who was kidnapped and murdered and 9-1-1 didn't respond? A life was lost that could have been saved if the operator had taken the call seriously enough to follow through with dispatching help and had been properly trained. How many more lives will be saved with the necessary training? It could be yours or mine ! More and more situations arise now days that involve violence, kidnapping, and sexual predators -- training is mandatory !! I agree - my tax dollars are paying these salaries and when I need to call for help, I expect help to come. Her last plea was for help that did not come -- I would not be able to live with myself knowing I could have done something to help her survive, but didn't.
  • by me Location: Tallahassee on Feb 18, 2010 at 10:56 PM
    I agree with the training!! To my knowledge, Georgia dispatchers have to get "POST" certified and have to maintain a certain number of credit hours yearly to keep their certification. The training is worth the expense and tackles situations before they occur to familiarize the dispatcher with what they could encounter...making them more ready for any situation that arises and helps them remain calm.
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