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Another Rural DCF Office Slated to Close

The Florida Department of Children and Families office in Mayo is next in line to close for good. The nearest office is in Live Oak, but there are concerns about getting there.

Loretta Carlton, DCF specialist in Lafayette County, says, "Here in Lafayette County we have a lot of people who do not have transportation. A lot of them walk in here or they do catch a ride from a friend, but sometimes they have to pay for rides."

The spokesperson for District 3 says closing the office is a part of the state's modernization initiative where customers could get their welfare services by phone or computers.

Residents say that's not a good idea for them.

Marian Sellers says, "S lot of times when we call the new change center the people don't answer the phone and then when you do get an answer, they don't act as if they care."

Rufus Murray says, “They're going to these computers. A lot of people don't have computers to go to. A lot of people don't know how to work the computers."

Despite her job being up in the air, Loretta Carlton accepts the closure.

"There's always changes and hopefully it'll be for the better in the long run once everyone gets used to the changes," she says.

The Mayo office will close in April. As of now, the Mayo office is the only one closing in District 3.

District 3 includes: Alachua, Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Putnam, Suwannee and Union Counties.


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