City Releases New Non-Emergency Number

By: City of Tallahassee Email
By: City of Tallahassee Email

Press Release: Consolidated Dispatch Agency

WHO: Leon County and City of Tallahassee emergency responders and staff from the Consolidated Dispatch Agency

WHAT: Consolidated Dispatch Agency
Media Availability and Photo Opportunities

WHEN: Tuesday, September 17, 1 p.m.

WHERE: Public Safety Complex, 911 Easterwood Drive, 1st Floor

Whether a citizen lives in the heart of Tallahassee or in an outlying area of Leon County, there is a new number to call for non-emergency public safety response,
606-5800.

The 606-5800 number connects to the new Consolidated Dispatch Agency (CDA) which became fully operational at 6:45 a.m. this morning. The CDA is physically located inside the new Public Safety Complex (PSC) at 911 Easterwood Drive; a joint effort of the City of Tallahassee and Leon County. The sophisticated, state-of-the-art joint dispatch operation system is a significant element of the new Public Safety Complex. The CDA will operate 24/7 and will dispatch for key public safety agencies including the Leon County Sheriff’s Office, the Tallahassee Police Department, the Tallahassee Fire Department and Leon County Emergency Medical Services.
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Representatives from the various emergency response agencies, as well as staff from the Consolidated Dispatch Agency, will be available to talk with the media about the seamless transition to the new facility and the new phone number at the 1 p.m. media availability event at the PSC.

With dispatchers for all services now working side by side, residents will receive public safety responses more efficiently and effectively than ever. From a public cost-savings perspective, the dispatchers will be able to immediately determine what services are needed, who is closest to the scene and what resources can best resolve the situation for the citizen.

Leaders at both the City and County regard this coordinated new system as a landmark partnership in terms of the degree of service improvement and scope of responsible investment.

606-5800 is the number to call if citizens need a public safety response, but it is not an emergency. For example, a person arrives home to find a bicycle was stolen off the front porch.

For true emergencies, citizens should still call 911. By routing non-emergency calls to 606-5800, 911 dispatchers are better able to respond quickly to true emergencies. In addition, calls to 606-5800 can be routed quickly to 911 if it is determined emergency response is needed.

For more information, contact or Alison Faris, City Communications Department, at (850) 891-8533 / Cell (850) 545-7880 / Alison.Faris@Talgov.com or Jon D. Brown, County Community and Media Relations, at (850) 606-5300 / Cell (850) 694-1405 / cmr@LeonCountyFL.gov.
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Press Release: City of Tallahassee

There is a new number to call for non-emergency public safety response, 606-5800.

Calling 606-5800 connects you to the new Consolidated Dispatch Agency (CDA). This is the number to call if you need a public safety response, but are not experiencing an emergency situation. For example, a person arriving home to find out that a bicycle was stolen off their front porch would call 606-5800 to report the crime. For true emergencies, citizens should still call 911.

The CDA is located inside the new Public Safety Complex at 911 Easterwood Drive; a joint effort of the City of Tallahassee and Leon County. The sophisticated, state-of-the-art joint dispatch operation system is a significant element of the new Public Safety Complex. The CDA operates 24/7 and dispatches for public safety agencies including the Leon County Sheriff's Office, the Tallahassee Police Department, the Tallahassee Fire Department and Leon County Emergency Medical Services.

With dispatchers for all safety agencies working side by side, residents will receive public safety responses more efficiently and effectively than ever. Dispatchers will be able to immediately determine what services are needed, who is closest to the scene and what resources can best resolve the situation. By routing non-emergency calls for response to the 606-5800 phone number, the 911 dispatchers are better able to respond quickly to true emergencies.


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