We'll all heard the horror stories about broken TV screens, scuffs on the freshly painted walls, and dirty foot prints on the plush carpeting. Moving is a process riddled with potential potholes. Knowing what questions to ask before the moving truck backs down the driveway promises to prevent problems down the road.
First, Check Licenses
Make sure that every mover you interviewed is licensed with the state Department of Transportation and/or Interstate Commerce Commission.
Check Better Business Bureau
Call your local Better Business Bureau to find out if any of the movers you're considering have "rap sheets" of customer complaints.
Smart consumers insist on getting references from each company you speak with. And, of course, if you have friends or family in the area who’ve used the services of a moving company, ask them for a candid recap.
After you have interviewed several companies, insist on getting estimates in writing. Ask about insurance and delivery time guarantees. Finally, be sure to save all receipts and remember you may be able to claim a portion of the expense of moving on your taxes.