News Release: City of Tallahassee
The City of Tallahassee urges citizens to take precautions as near and below-freezing temperatures enter our area.
To avoid water pipes breaking due to the cold air, customers are advised to run at least one faucet in their home or business at a thin stream. This allows water to flow through the pipes and lowers the risk of broken water lines during freezing conditions. Unlike other liquids, water expands when it freezes. When water pipes freeze, the expanding water can break the pipe, and customers can be left with a thoroughly soaked house when the pipes thaw.
Parks, Recreation and Neighborhood Affairs will be trickling water out of spigots in all its parks. Signs should be posted nearby, but if you see water running lightly from a pipe, please do not turn it off. This is intentional.
During periods of colder weather, Your Own Utilities, as well as local plumbing contractors, typically receive calls from customers reporting broken water pipes. When pipes break between the water meter and the home or within the home, the customer is responsible for repairs. Your Own Utilities repairs any damage to pipes between the water main under the street and the meter, or in the main itself, which rarely happens since water runs continuously in the mains.
The City of Tallahassee offers these additional tips during a hard freeze – about 30 degrees (F) or below for more than one hour.
The City’s Electric Utility is implementing its freeze protection plans at both City electric generation plants. Extra crews will be on call tonight and tomorrow morning to help ensure any power outages are restored as quickly as possible. In addition, the Electric Utility is asking residents to assist in the event power is lost by turning off electric heat pumps until power is restored (i.e., lights come back on). When power is being restored, the pull of thousands of heat pumps all starting at once can cause a surge that causes the electric circuit to shut back down. Waiting until the lights are back on to turn on the heat pump will help reduce the likelihood of a surge.
If you experience an issue with your utility services, please call 891-4YOU (4968). City crews are always at the ready to restore outages and other service interruptions as quickly as possible.