Deaf patients didn't get interpreters

By: Associated Press Email
By: Associated Press Email

Seven hearing-impaired emergency room patients are suing Baptist Health Systems for allegedly failing to provide qualified sign language interpreters.

The lawsuit, filed in federal court in Jacksonville, claims the
health care provider violated the Americans with Disabilities Act.
One patient said she was given a stuffed monkey instead of a sign
language interpreter. Another couldn't hear when her name was
called by emergency workers.

A Baptist spokeswoman told The Florida Times Union the hospital
couldn't comment on the lawsuit because it had not been served a
copy. She added that they are committed to effective patient

An attorney with Jacksonville Area Legal Aid, which filed the
suit, said deaf patients were denied full access to care.

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