Floridians fed up with those who violate national Do Not Call list

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By: Jake Stofan | Capitol News Service
January 2, 2018

TALLAHASSEE, Fla. (CNS) -- The State Department of Agriculture and Consumer Services received more than 40,000 consumer complaints in 2017.

What ticked off people more than anything else were violations of the state's Do Not Call registry.

Barbra Rodman, who enjoys recreational bowling with her friends, finds it difficult to stay focused when she's being interrupted by annoying solicitation calls.

"I want to talk to somebody about it and see if they'll make them stop," she said. She estimates she will get about 300 unwanted calls this year.

Florida ranked second for complaints filed with the federal government for violations to the national Do Not Call list.

"I get calls about renewing a warranty on my car," Rodman explains. "There's no point to it."

Violations of the state's Do Not Call list were by far the most common complaints filed with the DACS, with more than 19,000 complaints lodged. That's nearly nine-times as many as the second-most common complaint category: landlords.

The department wasn't available for an interview, but Liz Compton had this to say when we spoke with her in 2014.

“People do not want to be called, at their dinner hour or late into the evening, especially when they're on the do not call list.”

Despite the high number of complaints, DCAS says it's holding violators accountable.

The department collected more than $2.6 million in fines for consumers in 2017.

To file a complaint with the Department of Agriculture and Consumer Services call 1-800-HELP-FLA or click here.

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