Florida's Child Abuse Hot Line Overwhelmed

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TAMPA, Fla. (AP) Florida is trying to figure out how to handle
the growing number of calls to the child abuse hot line with fewer
people available to investigate them.
The Department of Children & Families says one solution is to
have workers better screen the calls to the hot line before
assigning an investigator.
A study of the hot line showed that calls are increasing while
the budgets of the sheriff's offices that investigate them are
being slashed.
DCF Secretary Bob Butterworth is pushing to reduce the number of
investigations to keep from overwhelming child welfare workers
already dealing with heavy caseloads.
The hot line averaged around 31,000 calls per month during the
last fiscal year.
About 80 percent of the calls resulted in an
investigation.



 
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